SCOTT SEMANS WORLD COINS

To place an order or inquire . . . .

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YES, it is available. I do make mistakes and fall behind, but I remove sold items as they sell, so your item should be available.

FAST-TRACK YOUR ORDER Telephone is fastest, as I sometimes fall behind checking email. Morning is best, but my answering machine is safe. Please leave all ORDER INFORMATION or best time to return your call. Email: Please include all ORDER INFORMATION in your FIRST email, as each exchange may add days. I usually ship by postal service and pass on to you the exact charges. Tell me if you want an invoice showing exact costs before I charge your card. Paypal slows your first order. (See PAYPAL below).

ORDER INFORMATION  I need to start your order, or answer your inquiry:

NAME  so I can keep track of your order or request.

MAILING ADDRESS  so I can quote shipping charges.

FOR BOOKS:    Author, Title (Edition), and price. Or just copy and paste the entire listing INCLUDING PRICE.

FOR COINS, ETC:    Country or Category (such as beads), Reference or stock number at beginning of listing, date (if it matters), Grade, and Price. Or just copy and paste the entire listing.

PAYMENT METHOD (First time buyers only):   Paypal and credit cards may require different shipping methods. Credit card details in first email speed your shipment.

TELEPHONE: 425-369-1725 8:00 AM to 7:00 PM best No Fax

EMAIL: order@coincoin.com Subject: "Order" or "Inquire" Backup only if this bounces: SSemans@aol.com

POSTAL: Scott Semans P.O. Box 2347 Issaquah, WA 98027

TERMS IN BRIEF
Shipping is extra at cost. (blog) I take VISA, Mastercard, $, £, €. (Paypal, see below.) Installment payments are welcome. Ten day return privilege.

PROCESSING YOUR ORDER
After receiving your order, I send you an email invoice showing what is available, actual shipping costs or options, the total $ due, and the date shipped (if you are an established customer, or provide credit card information with order). If you have not established credit, I will await paymet before shipping. I often run a few days late in processing orders. Including all ORDER INFORMATION (see above) in your original email will help speed the transaction.

MINIMUM ORDER
Processing orders under $15 usually results in a LOSS to me. I do not mind small orders from regular customers, but generally must decline orders from new customers under $10 (USA) or $15 (outside USA), or $25 (outside USA payment by Paypal or credit card). Any order outside North America, paid by credit card or Paypal, in which shipping costs are 25% or more of the total charge will have a $5 service fee added.

SHIPPING CHARGES
   We charge you exactly what we pay the postal service, period. No handling charges.   For USA a few coins is usually under $3, and foreign under $5. Insurance ($1.65+) or registration ($9.90) extra. Unless you give a go-ahead when ordering, we will quote the exact charges on your invoice and ask approval before charging ( = an extra email delay.)   Heavy shipments / Private carriers.

SHIPPING TO US AND CANADIAN ADDRESSES
   Coins go first class (priority) insured or registered unless I elect to self-insure (rate lower than USPS) or unless you accept risk of loss or damage. No invoice enclosed to Canada.
   Books go book rate (media mail) unless you request first class; usually M-bag to Canada. For orders over $100 I can also ship UPS, Fedex, or as you instruct.

SHIPPING TO FOREIGN ADDRESSES
   Coins go least expensive airmail rate. I automatically register over $150. Tell us if you would like registration on lower value shipments. I can ship by private carrier if you prefer; there is a $5 extra charge for paperwork preparation.
   Books are now expensive to ship, as surface mail has been discontinued. Books which will fit a standard 240x317mm flat-rate envelope go for $11. Up to 5 Kilos will go to western Europe by AIR for $31.35 (E. Europe, Asia $43.45). We will be glad to quote exact charges for your order. If you pay by Paypal or VISA/MC your shipment costs will be approximately 50-100% higher, as delivery confirmation is required.   Examples
   Invoice is sent only by email, unless you request a printed copy. I declare a low value on the package to discourage theft. I can prepare a special invoice if you wish it.

LIABILITY IN CASE OF LOSS OR DAMAGE
   USA & Canada Delivery is guaranteed. Save the packaging if something is missing. Exceptions: 1) Failure to notify us of a change in shipping address; 2) Declining or failing to remit sufficient for postal insurance when billed.
   Foreign: All risks to buyer. Registered mail to "first world" countries rarely gets lost, but it does happen. Full postal insurance is available to many countries, but declared value (customs) must match insured value. In the event of loss of a registered item where maximum indemnity is fixed by the USPS below $50, there is NO reembursement to the buyer, as the costs of processing the claim exceed the amount gained. Failure of delivery is not valid grounds for a charge-back claim.

PAYMENT
   Account We maintain acounts for regular customers. If you are an established customer, you may pay after receipt of goods, check or money order preferred, but other methods (below) acceptable. You are welcome to pay off large orders over 2-4 months. You may keep funds on account with us against future orders. On request, we will refund or forward to third parties excess funds in your account.
   Check, money order, cash: $ or £ preferred. (Small amounts under $50 can be paid in Euros notes of €10 or smaller. Sometimes I can accept larger amounts of Euros.)   Use your bank's "middle rate" or a currency converter..    How to mail cash safely.
    VISA, Mastercard Accepted, subject to some restrictions.    I do not have online acceptance, but you may phone (425-369-1725) or safely email me with the details.   Heavy orders (including books) shipped outside USA and paid with credit card will require more expesive trackable shippping methods, insurance, and full value declared: examples.   Surcharges: Wholesale sales, discounted retail sales, or where shipping costs are greater than 25% of the total, credit card fees of 2% will be included in your charges.
   Wire Transfer: A) Bank to bank: Not recommended for small amounts. Over $1000, please request details. I credit only what I receive so you must add some extra to cover the bank fees, which run $10-$35 or more and can not be predicted. B) Western Union: Please pay fees at your end, and add $5 pickup charge. Advise us of their control number. Patience, please as pickup may take a week.

PAYPAL     READ THIS BEFORE SENDING PAYMENT!
   Non-preferred   Paypal policies encourage fraud. I maintain a Paypal account for the convenience of first-time buyers, ebay sales, and those without credit cards, but prefer payment by other means.   Please DO NOT attempt to pay us by Paypal before receiving our instructions.
   Name & Address First   You must supply to us directly, by email, phone, or letter, your NAME and SHIPPING ADDRESS. If the name or shipping address is different from that on your Paypal account, please explain. Verified or unverified address, does not matter. When we have name and address, we will prepare an invoice with instructions on how to remit to our Paypal account.
   Patience, Please!   We often run days behind in processing emails. This includes payment notices from Paypal, and your email telling us you have paid (not needed). This is why first time orders using Paypal suffer a delay before shipping. When you are a regular customer, or supply credit card information with your order, or we have it on file, shipping is faster.
   Surcharges & Restrictions   No surcharge for a first order under $99. For first orders over $99 and all subsequent orders I pass on just a portion of their high charges: 1% (US) and 2% (foreign). (They charge us 3% (4% foreign) plus an item fee.) Wholesale sales, discounted retail sales, or where shipping costs are greater than 25% of the total, full fees (3-4%) will be billed back to the customer. We do not accept Paypal under these conditions.
   Non-US: Books and Heavy Items:    Heavy orders (including books) shipped outside USA will require more expesive trackable shippping methods, insurance, and full value declared. Paying by other means opens cheaper options.   Examples  

RETURNS
Your complete satisfaction is my goal, so if what you receive is not wanted for any reason, please return it. I offer many unusual things, and would rather you see it and decide for yourself, than pass it up from uncertainty, so feel free to order anything "on approval". No strict time limit, but ten days after receipt should be enough time to make a decision. Please let me know if you need longer. It helps if you include the invoice (or photocopy) in the same package with the returned goods. Pack well to avoid damage in shipment; use the original packing if still sound. No reason need be given, but your comments help me improve my service.

GRADING
My grading definitions and standards.

AUTHENTICITY
My guarantee spelled out.

WHAT DO YOU COLLECT?
Please let me know in detail what you collect. New material may be offered to customers first by printed list or individual offer, and if I do not know of your interest in that country or category, you will not get the offer. I sometimes give early notice of new books in your areas of interest, often with low earlybird prices.

DEALERS

PUBLIC DOMAIN
Unles bylined, everything at this site is by Scott Semans and is in the public domain. Please use what you wish. Proper credit would be appreciated. For articles bylined by another or noted ©, please request permission before using and I will forward your request if possible.





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